08 June 2007
2007 GLOBAL OUTSOURSING GROWTH EXCELLENCE & CUSTOMER VALUE LEADERSHIP AWARD
The 2007 Frost & Sullivan Growth Excellence and Customer Value Leadership in Outsourcing Award is presented to LUXOFT for outstanding growth in delivery of high end value added IT Outsourcing services. LUXOFT has demonstrated deep technical expertise, vertical domain experience and strict adherence to stringent quality and security standards. Highly satisfied customers testify that the flexible engagement model of LUXOFT customizes precisely to client needs the consistently high quality and cost effective services provided by their superior engineering talent. This provides their customers with higher return on investment as well as reliable and long standing client-vendor partnerships.
At Critical Mass and Growing Fast
LUXOFT with anticipated employee strength of 3200 in 2007 is by far the largest outsourcing company in Russia providing it with the unique advantage of critical mass to cater to large and sophisticated clients. In 2006, one fourth of the total aggregate revenue of the 10 largest Russian software development services exporters could be credited to LUXOFT alone. With a five year annual average growth rate of 65.0 percent and at anticipated revenue strength of $110 million in 2007, LUXOFT has led the way in the Russian Outsourcing market primarily through organic growth –with a newfound growth focus on acquisitions to broaden and deepen its expertise. Organic growth is set to continue at its present aggressive pace. LUXOFT is a premium IT Outsourcing brand in Russia and with research and development centers in Russia and Ukraine as well as sales and marketing presence spanning U.S, Canada and Europe, it truly has a global footprint.
High Technical Expertise
LUXOFT is a high quality, process oriented company driven by high technical and engineering skills. The hallmark of LUXOFT is value-driven outsourcing- characterized by top-quality and low-price programming. Strong engineering background of its sound programmers, architectural skills, characteristic Russian efficiency and dedication and acute focus and adherence to standard methodology assures top quality. High individual productivity, minimal managerial efforts and low attrition rates result in low costs and value for money to customers.
LUXOFT provides a broad spectrum of custom software development <http://en.wikipedia.org/wiki/Custom_software_developer> services for IT solutions on various platforms and technologies. LUXOFT was the first in Europe to achieve Level 5 CMMI <http://en.wikipedia.org/wiki/CMMI> quality certification <http://en.wikipedia.org/wiki/Luxoft#_note-0#_note-0> assuring its clients of the highest level of process maturity. Customers testify that the custom built offshore engagement model and flexible delivery models of LUXOFT bring highly valued scalability and flexibility to outsourcing.
Broad Vertical Expertise
LUXOFT brings to the counter deep vertical industry knowledge and domain expertise across multiple industry verticals. Customers benefit from LUXOFT’s longstanding experience in banking and finance, industrial manufacturing, technology software and energy utilities verticals. LUXOFT is further deepening its multi-discipline expertise in aviation, automotive & transport and telecommunications.
Top Class Technology Personnel
Customers particularly laud LUXOFT’s ability to attract and retain the very best technology talent from the already rich intellectual resources of Russian IT labor. Recruitment of LUXOFT has wide reach with collaborations and comprehensive training programs with universities and relocation and re-training policies across Russia and Ukraine. Training centers together with universities offer graduate internships, technical courses and language courses. It’s highly selective screening process cull out best and most appropriate skill sets in selected IT disciplines and industry segments. With more than 80.0 percent of LUXOFT's staff equipped with Masters and PhD degrees, more than 70.0 with work experience in excess of 7 years and more than 60.0 percent having fluent English proficiency- LUXOFT leverages on the technical qualification, seniority and multi-lingual competencies of its staff as well.
LUXOFT is highly committed to the professional and personal development of its personnel. It has world class employee retention policies in place consisting of rotation programs and various mentoring programs. This provides LUXOFT with the distinction of record high employee retention of 94.0 percent – with an industry average of 80.0-85.0 percent. Clients greatly value the resultant continuity in servicing teams increasing stability and reliability.
Strong and Growing Global Footprint
LUXOFT has successfully transitioned from being a Russian software developer exporting IT services to a truly global IT outsourcing services provider. It is equipped with the largest delivery capabilities in Russia and CIS with four development centers in Russia (in Moscow, St. Petersburg, Omsk and Dubna) and three in Ukraine (in Kiev, Odessa). In addition it has delivery offices in the U.S. (in New York, Seattle, San Jose), in Canada (Vancouver) and in the U.K to present their U.S and European clients with their unique value proposition. LUXOFT has adopted innovative growth strategies like extending its delivery model to target companies in the U.S. and Europe looking for different variants- in form and degree- of near shoring. This has provided LUXOFT with commendable success particularly in Western European markets from 2006.
Growth in Services Portfolio
LUXOFT has established itself as a premium service provider of high end complex outsourcing services focusing on new product engineering, application development and embedded systems development. It has established its deep vertical expertise in the financial services, IT and aerospace industries. In addition to these and other capabilities in software quality assurance and IT Infrastructure management, LUXOFT is offering an exciting extension of its services portfolio. Premium services like architecture, security and process consulting as well as performance engineering are from recently available as separate quality high end front offerings. As a natural extension of their services, LUXOFT is also foraying into the IT Solutions space as well.
Outstanding and Enduring Client relationships
The key driver of and indeed the ultimate testimonial to the success of LUXOFT is the high quality, stability and maturity of its working relationships with its clients- which range from global leaders to independent software vendors. Clients with smaller project requirements commend LUXOFT with the same quality of service, attention and resources as its larger clients do. LUXOFT was the first Russian company to develop a ‘flexible engagement model’ to custom make delivery models for its clients resulting in invaluable flexibility and a perfect fit of client expectations with actual service delivery. This has manifested in a record high rate of client retention of over 95.0 percent. Clients testify that LUXOFT provides them with a skill set that allows them to bring in ‘transformational outsourcing’ and ‘growth sourcing’ – to transform and grow their businesses. It exhibits exceptional client-focus and a positive approach to customer satisfaction. Clients testify that the highly technical, committed and ‘zero error’ approach of management and developers alike evoke a high level of trust in LUXOFT. Customers also testify to a true willingness of LUXOFT to partner with its clients by even taking on critical project risks and its optimistic, creative and innovative approach to problem solving.
In recognition of its outstanding growth performance in IT Outsourcing services and its strong commitment to customer service, Frost and Sullivan is proud to present LUXOFT with the Growth Excellence and Customer Value Leadership in Outsourcing Award for the year 2007.
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